Publication: Study on Patient’s Perception on Medication Counseling at Community Pharmacy in Sub-urban Area of Nepal
Date
2022
Journal Title
Journal ISSN
Volume Title
Publisher
Kathmandu University
Abstract
ABSTRACT
Background
Community pharmacists are the primary contact point in a healthcare system who
provide medication information to the patients and enable them to make appropriate
decision regarding their therapy. Hence, this study explored patients’ perception of
community pharmacist based on medication counseling.
Objective
To study patient’s perception on medication counseling by community pharmacist at
Manohara Municipality, Kathmandu, Nepal
Method
A cross sectional study was conducted from November 2020 to April 2021 in
population visiting pharmacies of Kageshwori Manohara Municipality of Kathmandu
valley. A total of 384 participants included in the study were surveyed using a
structured questionnaire exploring the content of medication counseling, level of
satisfaction on counseling and use of various means of counseling. Descriptive data
were presented in frequencies and percentages using EXCEL 2016.
Result
This study enrolled 384 participants out of which 354, 92.19% received medication
counseling. The main reason of pharmacy visit was to obtain over the counter
medicines, 262, 68.23%. Majority of the participants rated satisfied with informations
provided on use of medication 218, 56.77%, duration of therapy 261, 67.97%, about
side effects 211, 54.95% and on action to be taken following side effects 246, 64.06%.
Most of the participants rated satisfied with counseling on storage 189, 49.22% and
for referral 250, 65.10% while 201, 52.34% participants rated highly satisfied with
advice on lifestyle and dietary changes required.
Conclusion
This study concludes that the patients’ perception regarding the medication
counseling by community pharmacist was acceptable. Thus pharmacists should be
encouraged to support patients with their medication to promote patient care.
KEY WORDS
Community pharmacy, Medication counseling, Patient perception
Description
Shrestha U,1 Koju Shrestha R,2 Biswokarma AK,2 Koju P,3,4 Shrestha S,3 Shakya Shrestha S1
1Department of Pharmacology
School of Medical Sciences, Kathmandu University
Dhulikhel, Kavre, Nepal
2Department of Pharmacy
Kathmandu University, Dhulikhel, Kavre, Nepal
3Pharmacovigilance Unit
Dhulikhel Hospital,Dhulikhel, Kavre, Nepal
4Department of Public Health and Community
Programs, Dhulikhel Hospital, Dhulikhel, Kavre, Nepal
Keywords
Community pharmacy, Medication counseling, Patient perception