Publication:
Parental Satisfaction with the Care of Admitted Children in a Tertiary Level Hospital

creativeworkseries.issnISSN 1990-7974 eISSN 1990-7982
dc.contributor.authorPandey, Kabita
dc.contributor.authorShrestha, Sanjana
dc.contributor.authorShrestha, Sarala
dc.date.accessioned2025-10-30T09:18:39Z
dc.date.available2025-10-30T09:18:39Z
dc.date.issued2023
dc.descriptionKabita Pandey Senior Hospital Nursing Administrator, Kanti Children’s Hospital, Maharajgunj, Kathmandu, Nepal Sanjana Shrestha Master in Nursing, BHNC, NAMS MN, PhD Sarala Shrestha Professor, Nepalese Army Institute of Health Sciences, College of Nursing, Bhandarkhal, Swayambhu, Kathmandu, Nepal.
dc.description.abstractAbstract: Introduction: The quality care is an essential aspect of hospital service in improving health outcomes. Quality of children’s care can be assessed by measuring the parental satisfaction. Methods: A descriptive cross-sectional design was used. Non-probability purposive sampling was used to select 167 parents of children who were admitted in Kanti Children Hospital. Data were collected by interviewing either the father or mother as roomed-in by using the Pediatric family satisfaction questionnaire (PFSQ) containing three domains as modified to suit to local context. Data were entered, cleaned and analyzed in statistical package for the social sciences SPSS version 22. Chi-square test and Spearman rank correlation coefficient were used to analyze the data. Results: Findings revealed that the overall satisfaction among majority (59.9%) of the respondents was low. However, domain wise, almost all (94.6%) respondents were satisfied in medical care followed by 89.2% in nursing care and lowest proportion (42.5%) was satisfied with hospital services and accommodation. Parental overall satisfaction was significantly higher among those admitted in surgical unit (p = 0.00) and among those with days of hospitalization as more than 6 days (p = 0.01). Findings also showed a moderate correlation between the satisfaction with nursing care and medical care (r = 0.64). Conclusions: Parents tend to have low satisfaction with the care provided to the admitted children whereas domain wise satisfaction is high in medical and nursing care and low in hospital services. Therefore, in order to increases the parental satisfaction, more focus should be given to improve the quality of hospital services and accommodation.
dc.identifierhttps://doi.org/10.60086/jnps491
dc.identifier.urihttps://hdl.handle.net/20.500.14572/2924
dc.language.isoen_US
dc.publisherNepal Paediatric Society (JNPS)
dc.subjectadmitted children
dc.subjectchild care
dc.subjectparental satisfaction
dc.titleParental Satisfaction with the Care of Admitted Children in a Tertiary Level Hospital
dc.typeArticle
dspace.entity.typePublication
local.article.typeOriginal Article
oaire.citation.endPage72
oaire.citation.startPage66
relation.isJournalIssueOfPublication4219d666-b677-4efe-b1ea-eed73bb7fb76
relation.isJournalIssueOfPublication.latestForDiscovery4219d666-b677-4efe-b1ea-eed73bb7fb76
relation.isJournalOfPublication6f9be05c-05a9-4a3e-a5b5-a19a15ab042c

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